Privacy Policy

 

Privacy Policy for Stun Sign Logistics Private Limited

Effective Date: 17/11/2023

Last Updated: 28/09/2026

At Stun Sign Logistics Private Limited (“Stun Sign,” “we,” “our,” or “us“), we are steadfast in our commitment to safeguarding the privacy and security of your personal information. This Privacy Policy elucidates the manner in which we collect, utilize, disclose, and fortify your information.

1. Information Collection:

We judiciously collect information essential for the facilitation of our logistics services, encompassing, but not limited to:

  • Contact Information (Name, Address, Email, Phone Number)
  • Shipment Details

2. Utilization of Your Information:

We employ your information for the following purposes:

  • Provision of logistics services
  • Communication regarding shipment status
  • Facilitation of payment processing
  • Continuous enhancement of our services

3. Information Sharing:

Your information may be shared with:

  • Service providers integral to logistics operations
  • Legal or regulatory entities, when mandated

4. Security Protocols:

We implement stringent security measures to safeguard your information against unauthorized access, disclosure, alteration, and destruction.

5. Cookies and Tracking Technologies:

We may employ cookies and akin technologies to elevate user experience and garner insights into usage patterns.

6. Mobile Application

This section applies to the SS Logistics mobile application. It is a business application provided to our authorised employees and partners for managing freight
and logistics operations, and requires a user account issued by us.

Mobile App Permissions

Internet Access: Used to connect the application with our servers and provide online services.

Camera: Used to scan QR codes and docket barcodes, and to capture photographs of consignments, complaints or payment documents.

Storage and Photos: Used to attach existing images from your device to a record, and to store application data or user-generated content.

Microphone: Used only when you choose to record a voice note against a service complaint. The application does not record audio at any other time.

Location: The application may collect precise GPS-based location when permission is granted, in order to record branch locations, capture a customer’s address when creating a customer record, and tag inward consignment entries. Location is accessed only while the application is open and only when you use a feature that requires it. The application does not collect location in the background and does not track your movements.

You may refuse or withdraw any of these permissions in your device settings. The related feature will stop working, but the rest of the application will continue to function.

Information Collected in the Application

The application stores the operational records you enter, including customer, consignor and consignee details, quotations, contracts, freight rates, docket and consignment entries, bank payment entries, and service complaints. Your login credentials are held on your device in the operating system’s encrypted storage.

The application contains no advertising and does not use advertising identifiers or third-party analytics services.

Data Security

We implement protective measures against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

The application currently communicates with our server over an unencrypted HTTP connection. Information sent between the application and the server is therefore not encrypted in transit.
We recommend using the application only on trusted networks, and we are working to migrate the service to encrypted HTTPS connections.

Age Requirement

The SS Logistics application is issued to authorised personnel and is not intended for use by anyone under 13 years of age.

7. Your Choices:

You retain the ability to:

  • Opt-out of marketing communications
  • Access, update, or expunge your personal information

8. Third-Party Links:

Our website may contain links to third-party websites, and we disclaim responsibility for their privacy practices.

9. Children’s Privacy:

Our services are not geared towards children under 13, and we do not knowingly collect information from them.

10. Changes to Privacy Policy:

This Privacy Policy may be periodically updated. Please refer to our website for the latest iteration.

11. Contact Information:

For queries or concerns pertaining to this Privacy Policy, kindly contact us at info@sskerala.com

By availing our services, you implicitly agree to the terms stipulated in this Privacy Policy.